Sify: Scaling Enterprise Growth with Next- Gen Technology

CIO Vendor In today’s hyper-connected world, with the global business environment changing at warp speed, businesses and countries are trying to out-compete each other and keep pace with shifting consumer behaviors. In organizations where IT is still treated as a siloed business process, IT administrators have to invest valuable time and effort in managing the IT infrastructure as well as co-ordinate with sundry vendors to carry out periodic upgrades and changes to the IT infrastructure as and when necessary. If only there was a partner to lend a helping hand, while the organization could focus on what it does best: its core business. Chennai headquartered Sify, has proved to be one of India’s most comprehensive ICT solution and service providers.Sify started its journey in 1998 by being India’s first private ISP to bring internet into Indian homes. Pioneering internet access in homes and cybercafés,Sify played a vital role in the start of India’s digital transformation journey. As the digital landscape evolved, Sify scaled up the value chain in providing telecom, data centers and cloud services to emerge as a truly integrated ICT player. Being agile, Sify has a record of accomplishment in taking on any challenge in the unified ICT space, by offering customized solutions to large, complex enterprises, SMBs, the Government and PSUs, as well as verticals in the realm of BFSI, Manufacturing, Retail, Healthcare & Pharma, Education, Media and IT/ITES. The company’s ‘Bring it on’ attitude, scalable portfolio of services and superior solutions have enabled Sify to enrich and simplify professional lives.

Sify’s propositions to the DC demand market are multi-pronged. They have recognised that the Data Center is no more a standalone entity and hence brings parallel demands of robust connectivity and security. In short, it is not just the DC stack but the connected entity that swings customers.

In Sify’s case, all the data centers are “Hyper Connected” data centers. Translated that means, there are dedicated dark fibre, metro rings and multi mesh connects terminating into and out of the DCs. The offerings don’t stop at the bandwidth level. Given the profile of customers, it is Sify’s endeavour to provide everything for everybody. For e.g. Sify’s data center at Rabale has zero latency access to Amazon DX. This DC also hosts the AMS-IX (Amsterdam Internet Exchange). One of the world leaders in OTT has located their PoP at data centers enabling in turn, several ISPs to peer with low latency and costs. The network today connects 45 DCs across India with excess Tbps capacity for key customers. The connectivity is not limited to the India geography. Moreover, Sify’s open cable landing station in Mumbai terminates international data carried in on high capacity undersea cable owned by Middle East and North Africa (MENA)and Gulf Bridge International(GBI).

In Sify’s case, all the data centers are “Hyper Connected” data centers. Translated that means, there are dedicated dark fibre, metro rings and multi mesh connects terminating into and out of the DCs. The offerings don’t stop at the bandwidth level. Given the profile of customers, it is Sify’s endeavour to provide everything-for-everybody. For e.g. Sify’s data center at Rabale has zero latency access to Amazon DX. This DC also hosts the AMS-IX (Amsterdam Internet Exchange). One of the world leaders in OTT has located their PoP at data centers enabling in turn, several ISPs to peer with low latency and costs. The network today connects 45 DCs across India with excess Tbps capacity for key customers. The connectivity is not limited to the India geography. Moreover,Sify’s open cable landing station in Mumbai terminates international data carried in on high capacity undersea cable owned by Middle East and North Africa (MENA) and Gulf Bridge International(GBI).

The Sify Data Center Architecture SDA Ver 4.0 is the guidebook on how DCs have to be built in India and has found favour across the DC build services too. This paved the foundation for the 15 DC built for external customers including 6 Data Centers for various States in India.

Sify’s Collocation services
Let’s look at this proposition from the Client’s end. What is the Client looking for?
While availability of colocation space is the driver, it does not necessarily swing the decision in any service provider’s favour all by itself. That is because clients would prefer to look at the eco system of offerings in that DC. And the key decision influencers are the Hosting and Managed service stack. Any prospective client can have visibility to the possibilities afforded by the managed services stack offered by Sify. It is then a decision of what is the managed services mix that works well.

Sify’s unique proposition is its strong partnerships with global and domestic players permitting to migrate a client’s current aligned managed services vendors to in-house DC with minimum downtime. Understandably, Sify’s track-record of 99.99 percent uptime has been a strong ace.

Sify is now at a point where clients completely entrust their IT migration or transformation to us. The multiple successful transitions executed to date are the biggest influencers of their decisions. Some of them are innovative outcome based model for a large state utilities provider, the complete migration of a health care major and the co-location of a logistical leader.

Connecting them All
Whether the customer business has chosen to be on Sify’s Cloud or its Data Center or in other CSP Cloud, or with other providers, Sify is best poised to connect them all with its high speed network. Sify’s network today connects 45 DCs across India and has one of the largest network presence in India with 400+ PoPs. Sify can carve out a virtual network access to connect IT estates from different parts of the India and outside Indian geography. Being a Network, DC and Cloud Service Provider in itself, Sify is uniquely positioned to deliver such virtual network access in a seamless, integrated manner. Sify has also partnered with for Amazon Direct Connect and Azure Express route to
offer low latency, SLA driven services to business of these clouds tenants. Sify has Data Protection and Recovery services leveraging its high speed network access to port customer data in and out of any DC or Cloud environment.



Sify’s propositions to the DC demand market are multipronged. They have recognised that the Data Center is no more a stand alone entity and hence brings parallel demands of robust connectivity and security


Vertical focused approach
Sify prefers to calling it self Vertical focused as the needs of industries and how they consume these services are entirely different. Among the more demand hungry verticals are BFSI, M&D, Health, IT & ITes. In a shift from the past, these industries are actively pursuing off shoring their IT demands to specialist player like Sify. Quite naturally, it is incumbent upon the company to build knowledge base for these verticals; not just from an execution perspective but also from a foresight.

Given the spend on IT is a crucial Capex for these industries, they will seek to extract maximum pound for the dollar. That is where the ability to forecast the IT landscape for these verticals plays a major role. Industries have been appreciative of the fact that Sify strategise for such vertical without isolating themselves within the service offerings. Case in point is the transformative Private cloud built for the world leaders in radiation therapy equipment Varian, for their client, CTSI-a chain of world renowned oncology hospitals.

Security is an ever changing goal post for us. The standards for physical security its processes are constantly changing. The company hosts various international customers who are extremely demanding on physical security requirements. The 6 level or 8 level of security(guards, smart card, man trap, bio metric access)is just a basic need now. Documentation, process of handing security incidents is extremely important. Evidence for adherence to the process is critical. The next levels of security would be iris scan, palm scan and voice-Modulated/controlled security.

DC Transformation for One of the Largest Private Health Insurance Organization
A leading health insurance company with a client base of 2 million and growing at a 30 percent YOY rate was on a look out to be able to support the expected growth required to have an IT set up which is reliable, scalable, optimized, secure, and always available. This outlook required covering the technology upgrade & transformation of the IT infrastructure and also the consolidation of the IT infrastructure and the Datacentre. When approached, Sify rendered the following solutions:

• Built a Private Cloud for DC & DR
• Migrated 100+ servers and 60 TB data migration
• VMware, OVM based Hypervisors
• Enabled DRaaS tool based replication and recovery at DC and DR with RTO/RPO SLA’s
• Improved Security Significantly
• Project Management for Implementation
• Managed Services for 5 years

Following were the benefits reaped from the solutions:
• Business Services are continuously available
• Improved Performance & Operational Efficiency
• New Age DC + DR setup
• Zero Downtime Migration
• Quick set up reducing planning and deployment time
• Granular recovery intervals and data protection
• Large Bandwidth to replicate DC data
• Seamless transition to Managed Services
• State of art tools, process and procedures

Sify has won multiple awards as a leading service provider in many categories from leading industry publications. Gartner has recognised Sify in its highly sought after Magic Quadrant - Cloud Enabled Manage Hosting for four consecutive years i.e. 2013 to 2016.

Amongst the multitude of awards won by Sify, the coveted Business Super brand of the Year 2016-17 and WCRC’s Brand of the Year title stand out.

• Quick set up reducing planning and deployment time
• Granular recovery intervals and data protection
• Large Bandwidth to replicate DC data
• Seamless transition to Managed Services
• State of art tools, process and procedures

Sify has won multiple awards as a leading service provider in many categories from leading industry publications. Gartner has recognised Sify in its highly sought after Magic Quadrant - Cloud Enabled Manage Hosting for four consecutive years i.e. 2013 to 2016. Amongst the multitude of awards won by Sify, the coveted Business Super brand of the Year 2016-17 and WCRC’s Brand of the Year title stand out.

Strong Data Centre professional services which focuses on the following services
• Build Data Centre IT and NON IT
• Data Centre Migration Services
• Migration of customer DC workload to Cloud
• DC IT re-engineering
•DR Services implementation