Wipro Infotech: IT Transformation Redefined

CIO Vendor Data center market is today being influenced by the move towards cloud computing, the rise of content-heavy applications and the exceptional demand for storage space. In line with the global trends, the Indian data center market is being fueled by the positive sentiments in the economy and the strong resurgence of growth-related projects across verticals such as banking, insurance, telecom and the government. The current market around end customer data center infrastructure is moving towards IT transformation with more focus on adopting new and disruptive technologies. Some of the disruptions are happening around public cloud adoptions and private cloud deployments. Enterprises are increasingly adopting open source technologies and DevOps to improve the agility and speed around system of innovation. The market in India is growing at a rapid pace when compared to other geographies. Most of the industries are growing at a similar speed and have started adopting a transformational roadmap to their current IT.



Wipro’s inherent strength is in offering end-to-end integrated services right from IT infrastructure to application development and maintenance



However, in order to fulfill their objective of IT transformation, enterprises need a data center solution provider who can address their concerns in an end-to-end manner. Wipro Infotech, one of the leading players in this segment, offers a complete 360 degree portfolio of datacenter solutions starting from building of datacenter infrastructure to IT transformation, system integration and mission critical support, application management and development and finally managing the data center with unique managed service offerings. With three decades of experience, Wipro has built a strong competent team with multi-technology skills and continuously improved its automation solutions for end clients around datacenter management. The company has developed its own unique frameworks and IP, and has a very strong technology partner eco system around the globe. “We provide transformation services to maximize value proposition through differentiated Run and Change business strategies. One of our key differentiators is our flexible service levels to meet the required business SLA of customers, and innovative and unique business offerings based on utility model pricing and pay-as-you-grow models etc. The strategic alliances help us stay ahead of the curve in terms of roadmap and growth. This, in turn, enables us to conceptualize and build future-ready solutions,” says Anuj Bhalla, Vice President & Global BU Head - Product, System Integration and Maintenance Service, Wipro Infotech.

Demonstrating the Business Value Realization

For any business that needs to be innovative, their IT infrastructure has to be extremely agile, flexible and scalable. IT architectural transformation initiatives are often complex and challenging even for customers who have a fair degree of IT maturity. Adoption and alignment to disruptive technology and business models also requires a cultural shift within IT. Embracing IaaS/private cloud solutions can have a profound impact on overall ITSM processes in the data center. Wipro’s transformational solutions are clearly focused to bring cutting edge solutions to its clients and further fuel their business innovations. They are designed in a way to clearly demonstrate the business value realization, proving better TCO with new or disruptive technologies and innovative pricing models. Wipro’s objective is to ensure that organizations achieve the desired business outcomes and deliver IT efficiency to their users through
policy driven data center models. With this approach, customers gain enough headroom to focus on innovations in their business while Wipro delivers significant savings in CapEx and OpEx through transformational end-to-end solutions. In this way, it helps enterprises in successful migration from traditional architecture to new emerging technologies by delivering tangible business benefits. Wipro’s transition frameworks and delivery models have been instrumental in delivering many complex and demanding projects successfully across the globe.

Scalable and Agile Database Environment

Databases form the core of any business as they hold all business critical data. Valuable insights can be derived from data with the use of advanced analytics. Data requirements also include adherence to risk and compliance frameworks, high level protection against data security breaches, and disaster recovery. Hence, customers today are faced with the challenge of protecting and maintaining critical data at low costs. With its in-depth understanding of customer requirements and challenges, Wipro has developed a transformation framework around database solutions aimed at maintaining the integrity of data at a lower TCO. For example, the company looks at open source database for non-critical workloads and reduces the TCO. Migration from RISC based systems to Open Systems provides its customers with an infrastructure solution that reduces the costs for database licenses and lowers the maintenance costs.

Wipro’s inherent strength is in offering end-to-end integrated services right from IT infrastructure to application development and maintenance (ADM). While cloud and policy driven models in the data center have delivered hyper-automation, the skills required to manage the heterogeneous environment are very different. “We have invested significantly in the last 12-18 months to build in-house expertise around these emerging areas and created a sizeable pool internally. Our tools and automation framework includes software developed in-house based on self-healing and cognitive computing technologies that enable us to deliver managed services to our customers seamlessly,” shares Anuj.

Wipro understands the hybrid IT infrastructure setups and it has strong perspective and experience in optimizing on new technologies with right focus on Open Data center, Open cloud, Smartcity, Connected Intelligence, High performance computing, collaboration services etc. to modernize and manage the infrastructure effectively. Wipro has its own state-of-the-art data center to deliver hosting and colocation services globally. Along with hosting and colocation services, the company also provides complete cloud solutions namely cloud consulting, cloud deployment and cloud managed services. It partners with its customer in integrating all the cloud models into a single cloud management platform.

Embracing Open Source World

According to a prediction by IDC, by 2018, 65 percent of new data center infrastructure investments will be for systems of engagement, insight and action rather than maintaining existing systems of record. Hyper Convergence and SDx/Open Datacenter will increase their market share in the Data center market. The market will see changes in the data center infrastructure operations and management functions driven by a fundamental shift in the use of IT resources in existing data centers and third party data centers. Managed services will be utilized by customers while implementing new IT systems. There will be a greater need to bring down the siloed set-up to ensure that best practices are implemented on both legacy and new IT infrastructure.

The IT infrastructure of data centers are moving into the software defined era, giving organizations the flexibility to utilize service oriented capabilities abstracted from hardware. Wipro is well equipped to meet these demands from customers with new age offerings such as the Open Data Center. “We have embraced open standards and open architecture to provide customers the flexibility, scalability, and cost benefits associated with the open source world. The Open Data Center offering ensures coexistence of new age infrastructure with the traditional set-up,” concludes Anuj.